Simple Support System
Add-on for Concrete CMS (concrete5)
You want to integrate your own support / ticket system into your site without using 3rd party software? Then this add-on is the perfect choice for you. It provides you with a powerful support system with all the features you could ask for. Key features: Start with a simple one-click installation and use sample content as a guide. Pages and block types are added automatically during installation and you can start using them immediately after installation. Simple Support System is fully compliant with the GDPR, ensuring your legal security. The add-on includes API access to list projects and create tickets.
Simple Support System contains 4 block types for front-end integration. Tickets can be created without registration. It allows attachments to be uploaded when creating a ticket. Commenting on tickets requires a user account (so public registration must be enabled first). The add-on is fully translatable and multilingual. It includes a dashboard page to set general settings and manage projects. Simple Support System supports captcha validation for better protection against SPAM. It was developed with Concrete CMS (core standard) best practices. Best of all, this is a standalone newsletter solution and one-time purchase. So no monthly or yearly fees!